Privacy Policy

Effective date: August 23, 2024

1. Introduction

Voy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.voytravel.com or use our platform.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you provide directly to us, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information

2.2 Usage Data
We automatically collect certain information about your device and how you interact with our website, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website addresses

2.3 Cookies
We use Google Analytics cookies to collect information about how visitors use our site. These cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners with whom we jointly offer products or services
  • Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Objection to or restriction of our use of your information
  • Data portability

To exercise these rights, please contact us at support@voytravel.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@voytravel.com

Cookie Policy

We use Google Analytics cookies to analyze our website traffic and improve our services. You can opt-out of Google Analytics cookies by visiting Google's opt-out page: https://tools.google.com/dlpage/gaoptout